COVID-19 Vaccination policy

October 19, 2021

Dear Staff,

The pandemic has disrupted our lives in many unexpected ways and while we all wish we were on the other side of it, it continues to harm people’s health and proven to be fatal for others.  We live and work in a small, northern New Mexican town that lacks extensive resources and has unique vulnerabilities.  As we approach yet another summer of uncertainty due to the pandemic, we must continue to take steps to protect the health of our staff and our community.  We have learned a lot over the past year and a half and we want to continue to perform as a best-in-class covid operation through the upcoming winter if the pandemic persists.  We plan to start the season conservatively, as has been our approach throughout the pandemic, and if conditions improve, we can ease up our protocols. 

For staff we are moving forward with the following in preparing for our winter season:

  • All incoming staff will need to be fully vaccinated before starting work and will need to provide proof of vaccination before their first day of work. 
  • The Staff Pledge will need to be read and agreed to by staff working this summer. The pledge will be assigned to you in UKG (Kronos).

Your safety is our top priority and we have a responsibility to ensure we are taking every precaution to provide you with a safe working environment.  We appreciate your continued cooperation and support as we all navigate our way through this pandemic.  We look forward to having a successful winter season!

With warm regards,

David Norden


COVID Vaccination Policy FAQs





Both the CDC and the State have dropped their mask guidance.  Based on all of this information, it is now optional for staff to wear masks inside at work starting today with the following exceptions 

  • Staff are still required to be vaccinated to work at Taos Ski Valley, Inc.  We highly encourage you to get boosted if you are eligible.
  • Staff are still required to wear masks while riding the staff shuttle, using staff locker rooms, at large indoor morning meetings, and in Mogul Medical.
  • Guests are still not allowed in staff locker rooms, in offices, and Patrol headquarters.
  • We will continue to require proof of vaccinations for our Spa guests due to the nature of the business.
  • Workforce housing policies remain the same.


We have created this reference guide so that you can understand the new policies and protocols in place and what is needed of you to support our efforts. Click the links below for more information on each topic.

Summer 2022 Staff Shuttle

Starting May 23rd, 2022

Click Here!

Staff PASS & Voucher information

Summer of 2022 Active Staff

Staff Passes:

FTYR, FTS, and PTS employees are eligible for a Complimentary Season Pass/ ID Card. All staff will pick up their pass from their managers. Your season pass serves as an identification card that you need to present to obtain certain benefits such as employee discounts and riding lifts for free. To obtain your season pass you must first complete the Staff Pass Agreement that outlines certain policies and conditions with regard to its use.

Complete the required documents below to receive your staff pass!

Staff Pass Photo 

  • If you have had a staff pass before and would like to change your photo click on the admin email so they can make sure your email address is correct in our system so you can log in and upload a photo-
  • If you are a newly hired employee, you will need to click on the link and Create a Staff Pass Profile  

Staff Pass Benefits Selection - Click here to complete your benefits form

Staff/Family Pass Release - Click here to complete your pass release

  • If you complete your pass release before uploading a photo the Admin Team will print the photo you have on file.

Family Pass Application

  • Once this form is complete please email it to   
    • Make sure to email our admin team your marriage certificate and/or college schedule

Domestic Partners Application


Taos Ski Valley Employees can save up to 18% on monthly Verizon cell service. Our IT crew has worked with Verizon to arrange this deal, available to ALL staff who use Verizon. Details are available at the Admin Reception desk, where you can also register for the discount, email to sign up.

Taos Ski Valley Employees get access to and, which are online marketplaces for pros who have significant industry influence within their personal and professional communities. Click the link to join and register for Taos Ski Resort.

15% off monthly gym membership to High Altitude Fitness

10% off at In Tune Yoga Studio

5% off at Enterprise Rent-A-Car

Taos Recognition Cards- Taos Ski Valley’s staff recognition program is called The Taos (Totally Awesome Outstanding Staff) Card. You will receive a Taos Card from a member of the management team or co-worker for recognizing your exceptional efforts of going above and beyond in your work performance. Taos Cards are distributed in $10 increments and can be redeemed at any Taos Ski Valley, Inc. outlet as well as the Human Resources “Wellness Store” located within the administrative offices of the resort center. You may also donate your Taos Card to the Taos Community Foundation (TCF) and Taos Ski Valley, Inc. will match your donation. Human Resources can assist you in making the donation to TCF.

  • Food and Beverage 
    • 192, Rhoda’s, Bavarian – 15% discount on food only – not available between 11:30 am-1:00 pm Saturdays, Sundays, and PEAK visitation days starting 12.18.21
    • The Phoenix, and Tenderfoot Katie’s, Mucho Gusto Donuts – 30% discount on prepared foods, no discount on packaged foods (Cokes, candies, chips) – not available between 11:30 am-1:00 pm –TFK will continue special employee price on breakfast burritos.  
  • Retail, Rental, and Repair 
    • 30% off Retail at Taos Sports
      • Please note that your employee discount will not be granted, at any time, when purchasing items that total less than $5 with a credit/debit card. Change is not given when using Taos Card Recognition cards as form of payment.
    • 50% off Ski Rental and Repair (Monday through Friday; no discount Saturday/Sunday)
    • Season-long equipment rentals- $100 + $300 refundable deposit; full or partial deposit kept if equipment is lost, stolen, or damaged. Deposit may be put towards the purchase of the rental equipment at end of the season.
  • The Blake at Taos Ski Valley 
    • Lodging discounts – room rates are subject to change and availability. Non-peak rates are as follows:  
      • Standard Room - $100; 1-Bedroom Suite - $150: 2-Bedroom Suite - $200 (excluding a $40 per night + tax resort fee)
    • 30% off retail at The Shop at The Blake and merchandise at The Spa
    • Click Here for the Lodging Request Form

Spot injury insurance


We are excited to announce the newest staff benefit – Injury Insurance! This 24/7 accident coverage from Spot Insurance provides up to $25,000 of coverage (and $0 deductible) per covered injury. From stitches to surgery and X-rays to physical therapy, these bills will be covered if you're injured in a covered injury. If you have health insurance, Spot will coordinate with your existing plan.

All Full-Time Year-Round (FTYR) and Full Time Seasonal (FTS) staff will be eligible to opt-in to the insurance at no cost to the staff member.

Eligibility: To be eligible, you must be a FTYR or FTS staff as defined by the Employee Self-Reference Guide (handbook).

Opt-In Process: All eligible staff members will need to opt-in to the accident insurance to be added to the policy. To opt-in, you will need to complete the Spot Insurance form in your UKG profile (see instructions below). If you are having trouble accessing the form or your UKG profile, please reach out to your manager or Human Resources.

Staff will be added to the policy Friday evenings.

Coverage Dates: Our policy with Spot begins on November 1, 2021. Coverage will begin Nov. 1 for eligible staff that have opted in by 3pm on October 31. Staff that opt in after October 31 will be added to the policy at 3pm each Friday, following their start date and completion of the opt-in form through April 30 for FTS winter staff; October 31 for FTS summer staff; and October 31 for FTYR staff. If you are terminated or quit, the policy will end on the last day of the month you were terminated.  

Policy Information: Spot Coverage Summary; Spot FAQs; Spot Claims 101

Work Injuries: This insurance coverage does not take the place of Workers’ Compensation. If you are injured at work, please notify your supervisor as soon as possible.

Spot Opt-In form in UKG: To find the form, login to UKG, click on the three lines to the left of the Taos logo, click on the “My HR” drop down and select forms, then other forms. You should now see a list of forms. From here, scroll down to find the “Spot Accident Insurance Opt-In” form and click on “add” to open the form. Once you have the form open, you will need to click on the box to check it and enter your password to “sign” the form. After signing, you will need to submit the form (upper right-hand corner) in order to complete it.

Reach out to with questions. 

Making an Appointment with Human Resources

Please make an appointment to see someone in Human Resources. We are here and available when you need us, but ask that you call or email to schedule a time to ensure we can speak with you.; 575.776.2291 

Email for updates or questions

Suzie Benton (Director of Human Resources) –

Lori Rangel (Human Resources Manager) –

Cheryl Romero (Human Resources Manager) –

Carly Hagert (HR Generalist and staff resources) -

Ashley Padilla (Administrative Office Manager) - 

Ashley Ryland (Wellness, Safety & Workers’ Compensation) –

Staff Logins

Company ID# or Company short name for UKG (Kronos) is 6010068

Click Here for Apple® users to download our new UKG Ready Mobile App to manage your schedule, punches, etc.                                                      

Click Here for Google Play™ users to download our new UKG Ready Mobile App to manage your schedule, punches, etc. 

Click Here to access the UKG platform through a laptop or desktop.

Click Here (for information from 2019 and before) to check, print, or download your Paystubs and W-2's.

The Handbook

2021-22 Employee Self-Reference Guide

2021-22 Employee Handbook TSVI

2021-22 Employee Handbook F&B

Staff orientation  

Recorded Orientation Video

You can now attend the Orientation through this recording. Please watch the recording and then fill out the Orientation Quiz below. The quiz will be used to track your attendance and make sure you receive your staff gift for the 21.22 season!

Orientation Video 21.22

Orientation Quiz 21.22



Healthcare Workers and First Responders Support Line

EAP - Employee Assistance Program

We recognize the challenges of balancing work with the circumstances of everyday life. That's why you and your family have access to assistance provided by the Employee Assistance Program through The Solutions Group.

Always available and always confidential at no cost to you and your family. More information.

The Solutions Group:


Workplace login password: tsv

Login help

Insurance Exchange

Click Here for information on the New Mexico Health Insurance Exchange.

Worker's Compensation

Notice of Accident

What to do if you get hurt at work?

We Value You!

Our full benefits package is not just buzz words. We really do offer the most comprehensive package in the industry, and every year actively assess and improve the benefits to match the needs of our employees.

  • Living wage of $15 per hour, exceeding the living wage of $14.95 for Taos County, as stated by the MIT Living Wage Calculator
  • Staff passes - free skiing/riding all winter
  • Free Snowsports Lessons for staff and discounts for family
  • Discounted buddy lift tickets for friends & family
  • Discounts on Taos Ski Valley food and beverage, retail, rental, and lodging
  • Free daily employee shuttle from town to the resort
  • Staff housing with no year limit
  • Internal recognition programs & referral bonuses
  • 401k
  • Camber Outdoors membership
  • Free yoga
  • 6 free counseling sessions
  • Assistance with career, financial, and childcare advice
  • Career growth and development
  • Season & year-round opportunities
  • Encouraged ski breaks during the workday
  • and so much more!

Labor Law

2021-22 Employee Labor Law Information

Workplace Postings

Our Story

Please take a few minutes to check out the video below (please note it is password protected and you’ll need to enter the password below to access it) – it’s about 20mins long-

Password: tsv


Check out our clip from the 2022 World Pro Ski Tour- 


Click here to learn about out international J1 program-


Want to know more about Taos Ski Valley? Read Our Story!

Our Partners