Staff PASS & Voucher information

Staff & Family Passes

To receive your Staff Pass please complete your Staff Benefit Selection Form and the Staff Pass Release, below. If you have done both, please check with your manager. We are reducing contact into the Administrative offices and your manager will give you the pass once it has printed. Please do not stop by the Admin offices to pick up your pass.

Staff and Family, please use the link below to complete your release. Parents/Guardians, please complete a release for minors.

Staff and Family Pass Release

Staff 100% & 50% Off Redemption

We ask all staff to please make a reservation by email 24 hours in advance for their 100% and 50% off vouchers. Sorry, no same-day reservations will be honored.

Please click here to fill out the Voucher Request Form

If additional information is needed you will be contacted by our Administrative team.

Tickets can be picked up at the ticket window will call at the end of Thunderbird Road.

Please remind the ticket recipient to sign the Complimentary Ticket Release prior to visiting the ticket window. This will be emailed to the ticket recipient or you can share this link with them to complete. Complimentary Ticket Release

Note: if you have already signed the Staff/Family Pass Release, you do not need to sign the Complimentary Ticket Release.



Open Forums take place at 4:30pm on the first Wednesday of each month. Please join us via Zoom for updates and to ask questions. 

Meeting Link

ID: 814 6798 7956

Passcode: 528047

Dial in: 1 253 215 8782

COVID-19 Staff Reference Information

updated 11.25.2020

Now more than ever, the safety and well-being of our staff is top-of-mind in our organization. Ever since the resort was forced to close on March 15th, Taos Ski Valley has done a tremendous job of taking care of its people and as we start to re-open the resort, we want to ensure you that we will continue to do everything possible to provide you with a safe working environment. 

Our routines will look a little different as we move forward with new policies and increased protocols to ensure a safe and clean work environment. We have created this reference guide so that you can understand the new policies and protocols in place and what is needed of you to support our efforts. Click the links below for more information on each topic.

Making an Appointment with Human Resources

Due to COVID-19, HR and COVID Operations are open for appointment only. We are here and available when you need us, but ask that you call or email to schedule time rather than just dropping by.; 575.776.2291 x2400; x2215

Suzie Benton (general HR needs) –

Lori Rangel (general HR needs) –

Cheryl Romero (Benefits, administrative needs) –

Ashley Ryland (Wellness, Safety & Workers’ Compensation) –

Kaela Gillum Hawari (COVID Operations) –

Staff Logins

Click Here (for information before June 2020) to check, print, or download your Paystubs and W-2's.

Click Here for instructions on how to download our new Kronos Mobile App to manage your schedule, punches, etc. 

Click Here to access the Kronos platform through a laptop or desktop.

The Handbook

2020-21 Employee Self-Reference Guide

2020-21 Employee Handbook TSVI

2020-21 Employee Handbook F&B

covid training video & questionnaire

This is the REQUIRED Covid Training. All staff must attend and answer the questionnaire below before being on-site.

Click Here to watch the required COVID Training Video for the 20-21 Season

Click Here after watching the required COVID Training Video to take the questionnaire. Answers are submitted to Kaela Hawari- Our Covid Operations Manager, and your supervisor will be informed as to whether you can be on-site.

orientation video & quiz

Click Here to watch the Orientation Video for the 20-21 Season

Click Here after watching the Orientation Video to take the quiz and receive your super-cool staff gift!



Staff Social via Zoom, Thursdays at 6pm:

  • Zoom Link
    Meeting ID: 836 8803 2792
    Passcode: 948615
    Dial in: +13462487799

Winter 2020-21 Well-Being

Well-Being Resources and Ideas

Healthcare Workers and First Responders Support Line

Personal Well-being Plan

  • FREE Staff Yoga with Kari Malen Mondays at 6pm. Register at to book TSV Employee Yoga. Thirty minutes prior to class, you will receive a Zoom link and prop list. If you register before Christmas, you’ll receive a free trial so you can try another one of Kari’s classes.
  • FREE flu shots for Taos Ski Valley Staff at Mogul Medical, daily 9 am to 3pm. 

Families First Coronavirus Response Act (FFCRA)

EAP - Employee Assistance Program

We recognize the challenges of balancing work with the circumstances of everyday life. That's why you and your family have access to assistance provided by the Employee Assistance Program through The Solutions Group.

Always available and always confidential at no cost to you and your family. More information.

The Solutions Group:


Workplace login password: tsv

Login help

Insurance Exchange

Click Here for information on the New Mexico Health Insurance Exchange.

Worker's Compensation

Notice of Accident

What to do if you get hurt at work?

Taos Cards and Taos Store

Unfortunately, due to COVID, our Taos Store in the Administrative Office is not open to visitors. Please view the “catalog” to browse the Taos Store. To redeem items and schedule pick-up, email


B the Change Awards

Nominate your peers for a B the Change Award. These awards are a great way to recognize fellow staff members going above and beyond and exemplifying our B Corp ethos. Each month the B the Change committee will vote on category winners who receive extra recognition! To request to be a part of the review committee please email

You can nominate your peers in the following categories: 

  • Totally Wiard Award: for staff who go above and beyond to take care of our staff and/or our community 
  • Etch Award: for staff who bring a good idea forward that helps improve our business/surroundings 
  • Lily Kinkade Award: for staff who go above and beyond to care for the business financially 
  • Rhoda Blake Award: for staff who go the extra mile in their department or help other departments 
  • St. Bernard Award: for staff who help protect the environment or staff who are particularly safety-minded 

'B' The Change Nomination Form 

Pro Tips to help your Nominee win! 

  • Be specific with your example of why they should win 
  • Rhoda’s Award has the most competition, try The Etch or Totally Wiard 
  • Nominate outside your department and recognize staff that aren’t always noticed 


Taos Ski Valley Employees can save up to 18% on monthly Verizon cell service. Our IT crew has worked with Verizon to arrange this deal, available to ALL staff who use Verizon. Details are available at the Admin Reception desk, where you can also register for the discount, so stop by and sign up.

Taos Ski Valley Employees get access to which is an online marketplace for Pros who have significant industry influence within their personal and professional communities. Click the link to join and register for Taos Ski Resort.

15% off monthly gym membership to High Altitude Fitness

  • Food and Beverage 
    • 192 (if open to the public), Rhoda’s, Bavarian – 10% discount on food only – not available between 12pm-1:30pm  
    • Phoenix and Tenderfoot Katie’s – 30% discount on prepared foods, 10% discount on packaged foods – not available between 12pm-1:30pm –TFK will continue special employee price on egg sandwich and breakfast burritos.  
  • Retail, Rental, and Repair 
    • 30% off Retail at Taos Sports
    • 50% off Ski Rental and Repair (Monday through Friday; no discount Saturday/Sunday)
    • Season-long equipment rentals - $100 + $300 refundable deposit; full or partial deposit kept if equipment is lost, stolen or damaged. Deposit may be put towards purchase of the rental equipment at end of season.
  • The Blake at Taos Ski Valley 
    • Lodging discounts – room rates are subject to change and availability. Non-peak rates are as follows:  
      • Winter: Standard Room - $100; 1-Bedroom Suite - $150; 2-Bedroom Suite - $200 
      • Summer: Standard Room - $80; 1-Bedroom Suite - $120: 2-Bedroom Suite - $160 
    • 30% off retail at The Shop at The Blake and merchandise at The Spa 
  • Snowsports  
    • For employees we will offer a 50% discount this season only on private lessons. 
    • We will also hope to offer first time lessons on Thursday afternoon for groups of no more than 5 and reservations would be required minimum 24hrs in advance
    • We will continually be looking for opportunities to help the staff with their ski or ride experience


Our Story

Please take a few minutes to check out the video below (please note it is password protected and you’ll need to enter the password below to access it) – it’s about 20mins long.

Password: tsv

Want to know more about Taos Ski Valley? Read Our Story!

Our Partners