COVID-19 Vaccination policy

October 19, 2021

Dear Staff,

The pandemic has disrupted our lives in many unexpected ways and while we all wish we were on the other side of it, it continues to harm people’s health and proven to be fatal for others.  We live and work in a small, northern New Mexican town that lacks extensive resources and has unique vulnerabilities.  As we approach yet another winter of uncertainty due to the pandemic, we must continue to take steps to protect the health of our staff and our community.  We have learned a lot over the past year and a half and we want to continue to perform as a best-in-class covid operation through the upcoming winter if the pandemic persists.  We plan to start the season conservatively, as has been our approach throughout the pandemic, and if conditions improve, we can ease up our protocols. 

For staff we are moving forward with the following in preparing for our winter season:

  • Staff are required to be vaccinated against the Covid-19 virus to work at Taos Ski Valley for the 21-22 winter season.  If you are a current staff member and are unvaccinated, you have until November 1 to get your first vaccination shot.  When you get your first vaccination, please send a picture of your vaccination card by 5pm on Monday, November 1 to  If you opt for a vaccine requiring a second shot, you are required to get the second shot and then update with your completed vaccination card with the second dose.
  • All incoming staff will need to be fully vaccinated before starting work and will need to provide proof of vaccination before their first day of work. 
  • All staff are required to screen in daily before working on site.  Staff may screen in using the GoEvo app or by completing the screening through a device provided at work or through completing a paper copy of the questions. 
  • All staff are required to wear masks or face coverings while indoors on the property (per New Mexico’s current Public Health Order) and must also maintain a physical distance of at least 6 feet from others when possible.
  • The Staff Pledge will be updated and will need to be read and agreed to by staff working this winter. The pledge will be updated by Monday, November 1.
  • Staff will be required to attend a mandatory Covid training.
  • Staff will be required to undergo testing throughout the season.  More details on the testing plan will be forthcoming. 

Your safety is our top priority and we have a responsibility to ensure we are taking every precaution to provide you with a safe working environment.  We appreciate your continued cooperation and support as we all navigate our way through this pandemic.  We look forward to having a successful winter season!

With warm regards,

David Norden


COVID Vaccination Policy FAQs

Staff PASS & Voucher information

Winter of 21-22 Active Staff- Coming Soon!


The next Open Forum is on November 3rd, at 4:30 pm!

Meeting Link

ID: 876 3756 9672

Passcode: 528047

Dial in: 1 253 215 8782

COVID-19 Staff Reference Information

updated 07.05.2021

Now more than ever, the safety and well-being of our staff is top-of-mind in our organization. Ever since the resort was forced to close on March 15th, Taos Ski Valley has done a tremendous job of taking care of its people and as we start to re-open the resort, we want to ensure you that we will continue to do everything possible to provide you with a safe working environment. 

Our routines will look a little different as we move forward with new policies and increased protocols to ensure a safe and clean work environment. We have created this reference guide so that you can understand the new policies and protocols in place and what is needed of you to support our efforts. Click the links below for more information on each topic.

Making an Appointment with Human Resources

Due to COVID-19, HR and COVID Operations are open for appointment only. We are here and available when you need us, but ask that you call or email to schedule time rather than just dropping by.; 575.776.2291 

Email for updates or questions

Suzie Benton (Director of Human Resources) –

Lori Rangel (Human Resources Manager) –

Cheryl Romero (Human Resources Manager) –

Carly Hagert (HR Generalist and staff resources) -

Ashley Padilla (Administrative Office Manager) - 

Ashley Ryland (Wellness, Safety & Workers’ Compensation) –

Staff Logins

Company ID# for UKG (Kronos) is 6010068

Click Here for Apple® users to download our new UKG Ready Mobile App to manage your schedule, punches, etc.                                                         

Click Here for Google Play™ users to download our new UKG Ready Mobile App to manage your schedule, punches, etc. 

Click Here to access the UKG platform through a laptop or desktop.

Click Here (for information from 2019 and before) to check, print, or download your Paystubs and W-2's.

The Handbook

2021-22 Employee Self-Reference Guide

2021-22 Employee Handbook TSVI

2021-22 Employee Handbook F&B

Staff orientation  

Orientation Dates

November 10th, 2021 - 3:00 pm to 4:30 pm

November 23rd, 2021 - 3:00 pm to 4:30 pm

December 16th, 2021 - 3:00 pm to 4:30 pm

All orientations will be virtual.  You will receive an invite from your manager. 


Well-Being Resources and Ideas

Healthcare Workers and First Responders Support Line

EAP - Employee Assistance Program

We recognize the challenges of balancing work with the circumstances of everyday life. That's why you and your family have access to assistance provided by the Employee Assistance Program through The Solutions Group.

Always available and always confidential at no cost to you and your family. More information.

The Solutions Group:


Workplace login password: tsv

Login help

Insurance Exchange

Click Here for information on the New Mexico Health Insurance Exchange.

Worker's Compensation

Notice of Accident

What to do if you get hurt at work?

Taos Cards and Taos Store

Unfortunately, due to COVID, our Taos Store in the Administrative Office is not open to visitors. Please view the “catalog” to browse the Taos Store. To redeem items and schedule pick-up, email



Taos Ski Valley Employees can save up to 18% on monthly Verizon cell service. Our IT crew has worked with Verizon to arrange this deal, available to ALL staff who use Verizon. Details are available at the Admin Reception desk, where you can also register for the discount, email to sign up.

Taos Ski Valley Employees get access to which is an online marketplace for Pros who have significant industry influence within their personal and professional communities. Click the link to join and register for Taos Ski Resort.

15% off monthly gym membership to High Altitude Fitness

  • Food and Beverage 
    • 192 (if open to the public), Rhoda’s, Bavarian – 10% discount on food only – not available between 12 pm-1:30 pm  
    • Phoenix and Tenderfoot Katie’s – 30% discount on prepared foods, 10% discount on packaged foods – not available between 12 pm-1:30 pm –TFK will continue special employee price on egg sandwich and breakfast burritos.  
  • Retail, Rental, and Repair 
    • 30% off Retail at Taos Sports
  • The Blake at Taos Ski Valley 
    • Lodging discounts – room rates are subject to change and availability. Non-peak rates are as follows:  
      • Summer: Standard Room - $80; 1-Bedroom Suite - $120: 2-Bedroom Suite - $160 
    • 30% off retail at The Shop at The Blake and merchandise at The Spa 


We Value You!

Our full benefits package is not just buzz words. We really do offer the most comprehensive package in the industry, and every year actively assess and improve the benefits to match the needs of our employees.

    • Living wage of $15 per hour, exceeding the living wage of $14.95 for Taos County, as stated by the MIT Living Wage Calculator
    • Staff passes - free skiing/riding all winter
    • Free Snowsports Lessons for staff and discounts for family
    • Discounted buddy lift tickets for friends & family
    • Discounts on Taos Ski Valley food and beverage, retail, rental, and lodging
    • Free daily employee shuttle from town to the resort
    • Staff housing with no year limit
    • Internal recognition programs & referral bonuses
    • 401k
    • Camber Outdoors membership
    • Free yoga
    • 6 free counseling sessions
    • Assistance with career, financial, and childcare advise
    • Career growth and development
    • Season & year-round opportunities
    • Encouraged ski breaks during the workday
    • and so much more!


Labor Law

2021-22 Employee Labor Law Information Coming Soon!

2020-21 Employee Labor Law Information

Workplace Postings

Our Story

Please take a few minutes to check out the video below (please note it is password protected and you’ll need to enter the password below to access it) – it’s about 20mins long.

Password: tsv

Want to know more about Taos Ski Valley? Read Our Story!

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