Winter Operations Plan
New drop off area, no shuttles, ticket window is at top of Thunderbird road
Arrive together, ride the lifts together
Cashless transactions are preferred throughout the resort
Review and acknowledge before arrival
Carry your own water, sunscreen, snacks, etc.
Only restrooms are available. There are no indoor gathering spaces.
Properly fitting masks must be worn at all times
Leave 6 feet between individuals
Keep gatherings to a maximum of 5 individuals
current COVID County Rating
Taos County is currently marked as red based on the New Mexico COVID rating system. Red is defined as having greater than 8 cases per 100,000, and a test positivity rate greater than 5%.
Ski resorts are allowed to operate in the red at 25% uphill lift capacity.
View COVID-19 in New Mexico Map
This season, we will limit ourselves to 25% uphill capacity of skiers and riders. This will allow you to physically distance while still enjoying an adventurous day on the mountain. We are encouraging skiing and riding on weekdays, which are typically less crowded than the weekends. We’ll continuously monitor all guidelines and the effect of the coronavirus on the community, and may adjust any aspect of our business operations at any time in response.
PLAN YOUR TRIP
This winter, it's imperative you plan ahead for your trip to Taos Ski Valley. Tickets and rental gear must be purchased online in advance. If you're not skiing, we recommend renting a room at a local lodge or staying home as indoor capacity will be limited.
FOLLOW NEW MEXICO CSPs
We're looking forward to our guests continuing cooperation with all COVID-Safe Practices. This includes wearing masks for any person over the age of 3, maintaining a six-foot distance, and avoiding gatherings of more than five people.
what to expect
At the moment you can still buy tickets on-line for any time this season the period beginning December 16th. Any tickets purchased for a date on which we are closed due to a New Mexico state closure will be fully refunded per our refund policy.
To reflect the unique times we’re in, we created a whole new set of season pass options. As stated in our refund policy: if the resort closes for 14 or more days for COVID-19 reasons, passholders will receive a prorated refund, less $20 for each day skied, at the end of the season. 2020-21 season passes are fully refundable until opening day. Please send a written request to firstname.lastname@example.org. However, we plan to open this winter, and stay open, so we hope you still come and enjoy the outdoors since they are not going anywhere.
Due to the uncertainty of the NM Public Health Order, we are limiting rentals to existing reservations only. As stated in our refund policy: if the resort closes for COVID-19 reasons, all rental equipment purchases will receive a full refund.
There will be no indoor spaces available for gathering. Tenderfoot Katie's, the Phoenix, and the Whistlestop will be available for restroom use only.
The resort will be cashless, meaning payment for all dining, rentals, ticketing, and retail will be via credit, debit, or prepaid card only. A cashless approach will reduce contact during the payment process. Guests should be prepared to pay with their smartphones or with credit, debit, or prepaid cards.
Please hold your lift/pass out away from your body as far as possible so our ambassadors can scan it. Remember to ride the lift with only people in your visiting party.
Based on the current NM Public Health Order, the occupancy of the hotel will be reduced. COVID-Safe Practices are in place like one direction elevators, masks in public areas, and limited access to the fitness center.
ERNIE blake snowsports school
Due to the uncertainty of the NM Public Health Order, we are limiting lessons to existing reservations and request-private lessons. Please call 888.262.8398 or email us at email@example.com to be added to our waitlist.
FOOD & BEVERAGE
These are our current COVID-Safe food & beverage options: An outdoor kiosk at Rhoda’s serving burritos and beverages for breakfast and lunch from 8AM to 4PM, The Bavarian is open for lunch with outdoor seating only, and our Pheonix Grill is serving BBQ.
Our Kachina Base restaurants - The Bavarian, and Pheonix Grill - are the best locations to avoid crowding and enjoy the scenic mountain view. Ski to the bottom of lift 4 for access.
We have designated Food & Beverage zones marked with yellow signs. Please only consume your snacks and drinks in these areas to assist with COVID mask wearing. Zones include: Rhoda’s Patio, Tender Foot Katie’s Patio, Martini Tree Deck, 192 Patio, St Bernard Lift 1 Overlook Deck, Ice Rink Pergola, and Ice Rink Open Air Tent
daily basket check
Daily basket check is available inside our 192 restaurant located in our upper plaza at the base of lift 1. The baskets will be operated like a valet, with no public access, to reduce contact.
Guests are discouraged from après activities at Taos Ski Valley this season.
Due to our limited operations we had to simplify aspects of our resort, and dedicate our efforts to the core of skiing. We are also trying to mitigate high-injury-areas and reduce potential close contact for our patrollers to injured folks.
SKI PATROL HEADQUARTERS
The public is not allowed in Ski Patrol Headquarters at the top of Lift 2 and Lift 7A. If you need assistance, please knock and someone will come outside to assist you.
There will be no courtesy snowmobile rides this winter. To align ourselves with COVID-Safe Practices, we will offer courtesy toboggan rides.
We will not be hosting events during the 2020-21 season.
No guest parking lot shuttles will be offered this year. Guests should use the new drop-off on Thunderbird Road for passengers and equipment, before the driver parks the car.
Based on the nature of spa services and the close-contact that is needed to perform them, we have decided to close to the spa for the 2020-21 season.
Staff will sign a conduct pledge, pass a daily symptoms check, abide by New Mexico CSPs at all times, and take part in COVID-19 surveillance testing.
taos sports RETAIL
Our Taos Sports retail outlet will be open following all COVID-Safe protocols. Please use hand sanitizer before entering, wear a mask, and follow capacity limits.
Taos GUEST PLEDGE
We have asked all guests purchasing a season pass or a day ticket to sign our Taos Guest Pledge. See it here.